{"id":969725,"date":"2024-11-18T11:03:05","date_gmt":"2024-11-18T10:03:05","guid":{"rendered":"https:\/\/www.reersafety.com\/assistance-technique\/"},"modified":"2026-07-17T17:20:26","modified_gmt":"2026-07-17T15:20:26","slug":"assistance-technique","status":"publish","type":"page","link":"https:\/\/reer-stage.reersafety.com\/fr\/assistance-technique\/","title":{"rendered":"Assistance technique"},"content":{"rendered":"\n<div class=\"slider-wrapper relative home-slider-block inner\" id=\"slider-1903187698\" >\n    <div class=\"slider slider-nav-dots-dashes-spaced slider-nav-circle slider-nav-large slider-nav-light slider-style-normal slider-show-nav\"\n        data-flickity-options='{\n            \"cellAlign\": \"center\",\n            \"imagesLoaded\": true,\n            \"lazyLoad\": 1,\n            \"freeScroll\": false,\n            \"wrapAround\": true,\n            \"autoPlay\": false,\n            \"pauseAutoPlayOnHover\" : true,\n            \"prevNextButtons\": false,\n       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class=\"text-inner text-left\">\n                  \n\n\t<div id=\"text-1433367164\" class=\"text\">\n\t\t\n\n<h2>Assistance technique<\/h2>\n<p>All the help you need<\/p>\n\t\t\n<style>\n#text-1433367164 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-534919071 {\n  width: 95%;\n}\n#text-box-534919071 .text-box-content {\n  font-size: 60%;\n}\n@media (min-width:550px) {\n  #text-box-534919071 {\n    width: 50%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-534919071 {\n    width: 56%;\n  }\n  #text-box-534919071 .text-box-content {\n    font-size: 0%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n              <div class=\"height-fix is-invisible\"><img width=\"1920\" height=\"560\" src=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2026\/07\/Landing_support-Slider.webp\" class=\"attachment-original size-original\" alt=\"Technical Support\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2026\/07\/Landing_support-Slider.webp 1920w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2026\/07\/Landing_support-Slider-300x88.webp 300w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2026\/07\/Landing_support-Slider-1024x299.webp 1024w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2026\/07\/Landing_support-Slider-768x224.webp 768w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2026\/07\/Landing_support-Slider-1536x448.webp 1536w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2026\/07\/Landing_support-Slider-510x149.webp 510w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" title=\"Support\" \/><\/div>\n            \n<style>\n#banner-452595090 .bg.bg-loaded {\n  background-image: url(https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2026\/07\/Landing_support-Slider.webp);\n}\n<\/style>\n  <\/div>\n\n\n\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n     \t<\/div>\n\n\n\t<section class=\"section breadcrumb-section\" id=\"section_1022828018\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1275122774\">\n\n\n\t<div id=\"col-1355056847\" class=\"col small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n  <div id=\"page-header-1338787257\" class=\"page-header-wrapper\">\n  <div class=\"page-title breadcrumb light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap row-reverse\" >\n            <div class=\"title-content flex-col flex-left text-left medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Accueil<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n\n\t\t<\/div>\n\t\t\n<style>\n#col-1355056847 > .col-inner {\n  padding: 0px 0px 0px 0;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1022828018 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section generic-block-intro\" id=\"section_574903989\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-full-width\"  id=\"row-1474615570\">\n\n\n\t<div id=\"col-463349242\" class=\"col pb-0 small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1735306064\" class=\"text\">\n\t\t\n\n<h2>Assistance technique<\/h2><h3 class=\"mb-0\">Notre service d\u2019assistance technique est pr\u00eat \u00e0 vous aider \u00e0 tout moment.<\/h3>\n\t\t\n<style>\n#text-1735306064 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\n<style>\n#col-463349242 > .col-inner {\n  padding: 0 0px 0px 0px;\n  margin: 0 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row row-full-width\"  id=\"row-1383249233\">\n\n\n\t<div id=\"col-2074319791\" class=\"col pb-0 small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-1996578634\" class=\"text\">\n\t\t\n\n<p>Vous trouverez un large \u00e9ventail de ressources utiles, y compris de nombreuses FAQ, sur les pages de notre site Web.<br \/>\nConsultez-les pour trouver des r\u00e9ponses imm\u00e9diates aux questions fr\u00e9quemment pos\u00e9es.<\/p>\n<p style=\"font-weight: 400;\">Si vous avez besoin d\u2019une assistance personnalis\u00e9e suppl\u00e9mentaire, veuillez remplir le<a href=\"https:\/\/reer-stage.reersafety.com\/en\/contact-us\/\">le formulaire de contact<\/a> sur notre site Web.<br \/>\nNous vous r\u00e9pondrons rapidement et r\u00e9soudrons votre probl\u00e8me aussi pr\u00e9cis\u00e9ment que possible..<\/p>\n\t\t\n<style>\n#text-1996578634 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\n<style>\n#col-2074319791 > .col-inner {\n  padding: 0 0px 0px 0px;\n  margin: 30px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_574903989 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section landing-immagine-block\" id=\"section_997014635\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row immagine-row-content\"  id=\"row-1775843660\">\n\n\n\t<div id=\"col-967927442\" class=\"col block-content small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-161197364\">\n\n\n\t<div id=\"col-366096969\" class=\"col col1 medium-12 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_675895541\">\n\t\t<a class=\"\" href=\"https:\/\/reer-stage.reersafety.com\/en\/faq\/\"  >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img width=\"960\" height=\"733\" src=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01.jpg\" class=\"attachment-large size-large\" alt=\"Technical support people\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01.jpg 960w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01-300x229.jpg 300w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01-768x586.jpg 768w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01-510x389.jpg 510w\" sizes=\"(max-width: 960px) 100vw, 960px\" title=\"Technical support people\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_675895541 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-284242123\" class=\"col col2 medium-12 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>FAQ \u2013 Foire aux questions<\/h2>\n<p>Dans cette rubrique, vous trouverez des r\u00e9ponses aux questions fr\u00e9quemment pos\u00e9es sur nos produits et applications.<br \/>\nParcourez les cat\u00e9gories et trouvez la solution \u00e0 votre question rapidement et facilement.<\/p>\n<p>Nous avons recueilli de nombreuses informations pour am\u00e9liorer davantage votre exp\u00e9rience avec nos produits.<\/p>\n<p><a href=\"https:\/\/reer-stage.reersafety.com\/en\/faq\/\"><strong>Lire la suite<\/strong><\/a><\/p>\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_997014635 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section landing-immagine-block\" id=\"section_1396665200\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row immagine-row-content\"  id=\"row-141337628\">\n\n\n\t<div id=\"col-2069016424\" class=\"col block-content small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-573746770\">\n\n\n\t<div id=\"col-1665497560\" class=\"col col2 medium-12 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>SERVICE CLIENT<\/h2>\n<p>Nous sommes heureux de vous offrir une assistance personnalis\u00e9e et de r\u00e9pondre \u00e0 toutes vos questions.<br \/>\nLe formulaire de contact technique nous permettra de savoir ce qui est n\u00e9cessaire et d&rsquo;intervenir \u00e0 temps.<\/p>\n<p><a href=\"https:\/\/reer-stage.reersafety.com\/ko\/modulo-r-m-a\/\"><strong>Acc\u00e9der au formulaire<\/strong><\/a><\/p>\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-313718131\" class=\"col col1 medium-12 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_802191268\">\n\t\t<a class=\"\" href=\"https:\/\/reer-stage.reersafety.com\/ko\/modulo-r-m-a\/\"  >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img width=\"960\" height=\"733\" src=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02.jpg\" class=\"attachment-large size-large\" alt=\"Keyboard\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02.jpg 960w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02-300x229.jpg 300w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02-768x586.jpg 768w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02-510x389.jpg 510w\" sizes=\"(max-width: 960px) 100vw, 960px\" title=\"Keyboard\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_802191268 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1396665200 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\t<section class=\"section landing-immagine-block\" id=\"section_635939144\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row immagine-row-content\"  id=\"row-957937271\">\n\n\n\t<div id=\"col-335320721\" class=\"col block-content small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"row\"  id=\"row-1750453004\">\n\n\n\t<div id=\"col-2138783628\" class=\"col col1 medium-12 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_69399010\">\n\t\t<a class=\"\" href=\"https:\/\/reer-stage.reersafety.com\/en\/certifications\/\"  >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img width=\"960\" height=\"733\" src=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03.jpg\" class=\"attachment-large size-large\" alt=\"Production department people\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03.jpg 960w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03-300x229.jpg 300w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03-768x586.jpg 768w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03-510x389.jpg 510w\" sizes=\"(max-width: 960px) 100vw, 960px\" title=\"Production department people\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_69399010 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1359663542\" class=\"col col2 medium-12 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2>CERTIFICATIONS<\/h2>\n<p style=\"font-weight: 400;\">Les certifications de l&rsquo;entreprise sont une confirmation de la qualit\u00e9 et de l&rsquo;excellence de ReeR. Gr\u00e2ce \u00e0 des processus rigoureux et au respect de normes \u00e9lev\u00e9es, ReeR a obtenu des certifications qui attestent de la conformit\u00e9 r\u00e9glementaire, de l&rsquo;efficacit\u00e9 des processus internes et de l&rsquo;engagement envers la durabilit\u00e9 et la responsabilit\u00e9 sociale. .<\/p>\n<p><a href=\"https:\/\/reer-stage.reersafety.com\/en\/certifications\/\"><strong>En savoir plus<\/strong><\/a><\/p>\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_635939144 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\t<div id=\"gap-1967600383\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1967600383 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Assistance Technique et FAQ - Support Client | ReeR<\/title>\n<meta name=\"description\" content=\"Obtenez une assistance technique personnalis\u00e9e chez ReeR Safety. Explorez nos FAQ et ressources pour des solutions rapides et efficaces.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance Technique et FAQ - Support Client | ReeR\" \/>\n<meta property=\"og:description\" content=\"Obtenez une assistance technique personnalis\u00e9e chez ReeR Safety. 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