{"id":969725,"date":"2024-11-18T11:03:05","date_gmt":"2024-11-18T10:03:05","guid":{"rendered":"https:\/\/www.reersafety.com\/assistance-technique\/"},"modified":"2024-12-17T10:37:57","modified_gmt":"2024-12-17T09:37:57","slug":"assistance-technique","status":"publish","type":"page","link":"https:\/\/reer-stage.reersafety.com\/fr\/assistance-technique\/","title":{"rendered":"Assistance technique"},"content":{"rendered":"\r\n<div class=\"slider-wrapper relative inner-slider-block\" id=\"slider-2027739145\" >\n    <div class=\"slider slider-nav-circle slider-nav-large slider-nav-light slider-style-container slider-show-nav\"\n        data-flickity-options='{\n            \"cellAlign\": \"center\",\n            \"imagesLoaded\": true,\n            \"lazyLoad\": 1,\n            \"freeScroll\": false,\n            \"wrapAround\": true,\n            \"autoPlay\": false,\n            \"pauseAutoPlayOnHover\" : true,\n            \"prevNextButtons\": true,\n            \"contain\" : true,\n     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class=\"text-inner text-left\">\n                  \r\n\r\n\t<div id=\"text-325171331\" class=\"text\">\n\t\t\r\n\r\n<div class=\"box-title-wrapper\"><span style=\"font-size: 160%;\">Assistance technique<\/span><\/div>\r\n<span style=\"font-size: 130%;\">All the help you need<\/span>\r\n\t\t\n<style>\n#text-325171331 {\n  text-align: left;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1089959893 .text-box-content {\n  background-color: rgb(44, 67, 144);\n  font-size: 70%;\n}\n#text-box-1089959893 .text-inner {\n  padding: 15px 15px 15px 15px;\n}\n#text-box-1089959893 {\n  width: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1089959893 .text-inner {\n    padding: 30px 30px 30px 30px;\n  }\n  #text-box-1089959893 {\n    width: 50%;\n  }\n  #text-box-1089959893 .text-box-content {\n    font-size: 60%;\n  }\n}\n@media (min-width:850px) {\n  #text-box-1089959893 {\n    width: 50%;\n  }\n  #text-box-1089959893 .text-box-content {\n    font-size: 75%;\n  }\n}\n<\/style>\n    <\/div>\n \r\n\r\n        <\/div>\n      <\/div>\n\n              <div class=\"height-fix is-invisible\"><img width=\"1920\" height=\"540\" src=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-slider-01-1.png\" class=\"attachment-original size-original\" alt=\"support-slider-01\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-slider-01-1.png 1920w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-slider-01-1-300x84.png 300w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-slider-01-1-1024x288.png 1024w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-slider-01-1-768x216.png 768w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-slider-01-1-1536x432.png 1536w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-slider-01-1-510x143.png 510w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" title=\"support-slider-01\" \/><\/div>\n            \n<style>\n#banner-585080297 .bg.bg-loaded {\n  background-image: url(https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-slider-01-1.png);\n}\n<\/style>\n  <\/div>\n\n\r\n\r\n     <\/div>\n\n     <div class=\"loading-spin dark large centered\"><\/div>\n\n          <style>\n            #slider-2027739145 .flickity-slider > *{ max-width: 100%!important;\n     <\/style>\n     \t<\/div>\n\n\r\n\t<section class=\"section breadcrumb-section\" id=\"section_1476663348\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row row-collapse\" style=\"max-width:\" id=\"row-1758899722\">\r\n\r\n\n\t<div id=\"col-1548232296\" class=\"col small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n  <div id=\"page-header-280096302\" class=\"page-header-wrapper\">\n  <div class=\"page-title breadcrumb light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center flex-row medium-flex-wrap row-reverse\" >\n            <div class=\"title-content flex-col flex-left text-left medium-text-center\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Accueil<\/nav><\/div>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \r\n\r\n\r\n\t\t<\/div>\n\t\t\n<style>\n#col-1548232296 > .col-inner {\n  padding: 0px 0px 0px 0;\n}\n<\/style>\n\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1476663348 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\r\n\t<section class=\"section intro-section\" id=\"section_1783877532\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row row-collapse\"  id=\"row-1714075364\">\r\n\r\n\n\t<div id=\"col-547065382\" class=\"col small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n\t<div id=\"text-3840644817\" class=\"text intro-title\">\n\t\t\r\n\r\n<h1 class=\"title-high title1 c-nero-m\">Assistance technique<\/h1>\r\n\t\t\t<\/div>\n\t\r\n\r\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n<div class=\"row row-collapse\"  id=\"row-675665473\">\r\n\r\n\n\t<div id=\"col-948291444\" class=\"col small-12 large-12\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<p style=\"font-weight: 400;\">Notre service d\u2019assistance technique est pr\u00eat \u00e0 vous aider \u00e0 tout moment.\r\nVous trouverez un large \u00e9ventail de ressources utiles, y compris de nombreuses FAQ, sur les pages de notre site Web.\r\nConsultez-les pour trouver des r\u00e9ponses imm\u00e9diates aux questions fr\u00e9quemment pos\u00e9es.<\/p>\r\n<p style=\"font-weight: 400;\">Si vous avez besoin d\u2019une assistance personnalis\u00e9e suppl\u00e9mentaire, veuillez remplir le  <a href=\"https:\/\/reer-stage.reersafety.com\/en\/contact-us\/\">le formulaire de contact<\/a> sur notre site Web.\r\nNous vous r\u00e9pondrons rapidement et r\u00e9soudrons votre probl\u00e8me aussi pr\u00e9cis\u00e9ment que possible..<\/p>\r\n\r\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\r\n\r\n\n<style>\n#row-675665473 > .col > .col-inner {\n  padding: 0px 0px 60px 0px;\n}\n<\/style>\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1783877532 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\r\n\t<section class=\"section content-box-sx\" id=\"section_1362139575\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row row-collapse row-full-width align-equal\"  id=\"row-549502158\">\r\n\r\n\n\t<div id=\"col-33398178\" class=\"col column-1 medium-6 small-12 large-6\"  >\n\t\t<div class=\"col-inner\" style=\"background-color:rgb(239, 240, 241);\" >\n\t\t\t\n\t\t\t\r\n\r\n<h2 class=\"fascia-intro-title-2 c-blue-m\">FAQ \u2013 Foire aux questions<\/h2>\r\n<p style=\"font-weight: 400;\">Dans cette rubrique, vous trouverez des r\u00e9ponses aux questions fr\u00e9quemment pos\u00e9es sur nos produits et applications.\r\nParcourez les cat\u00e9gories et trouvez la solution \u00e0 votre question rapidement et facilement.<\/p>\r\n<p style=\"font-weight: 400;\">Nous avons recueilli de nombreuses informations pour am\u00e9liorer davantage votre exp\u00e9rience avec nos produits.<\/p>\r\n<a href=\"https:\/\/reer-stage.reersafety.com\/en\/faq\/\"><strong>Lire la suite<\/strong><\/a>\r\n\r\n\t\t<\/div>\n\t\t\n<style>\n#col-33398178 > .col-inner {\n  padding: 15px 15px 15px 15px;\n}\n@media (min-width:850px) {\n  #col-33398178 > .col-inner {\n    padding: 60px 60px 60px 60px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\r\n\n\t<div id=\"col-333360167\" class=\"col column-2 medium-6 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_11735562\">\n\t\t<a class=\"\" href=\"https:\/\/reer-stage.reersafety.com\/en\/faq\/\"  >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img width=\"960\" height=\"733\" src=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01.jpg\" class=\"attachment-large size-large\" alt=\"Technical support people\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01.jpg 960w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01-300x229.jpg 300w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01-768x586.jpg 768w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-01-510x389.jpg 510w\" sizes=\"(max-width: 960px) 100vw, 960px\" title=\"Technical support people\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_11735562 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n\r\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1362139575 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\r\n\t<section class=\"section content-box-dx\" id=\"section_1390967961\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row row-collapse row-full-width align-equal\"  id=\"row-554524905\">\r\n\r\n\n\t<div id=\"col-2104185625\" class=\"col column-1 medium-6 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_754298511\">\n\t\t<a class=\"\" href=\"https:\/\/reer-stage.reersafety.com\/ko\/modulo-r-m-a\/\"  >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img width=\"960\" height=\"733\" src=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02.jpg\" class=\"attachment-large size-large\" alt=\"Keyboard\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02.jpg 960w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02-300x229.jpg 300w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02-768x586.jpg 768w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-02-510x389.jpg 510w\" sizes=\"(max-width: 960px) 100vw, 960px\" title=\"Keyboard\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_754298511 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n\r\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\r\n\n\t<div id=\"col-1005671493\" class=\"col column-2 medium-6 small-12 large-6 small-col-first\"  >\n\t\t<div class=\"col-inner\" style=\"background-color:rgb(239, 240, 241);\" >\n\t\t\t\n\t\t\t\r\n\r\n<h2 class=\"fascia-intro-title-2 c-blue-m\">SERVICE CLIENT<\/h2>\r\n<p style=\"font-weight: 400;\">Nous sommes heureux de vous offrir une assistance personnalis\u00e9e et de r\u00e9pondre \u00e0 toutes vos questions.\r\nLe formulaire de contact technique nous permettra de savoir ce qui est n\u00e9cessaire et d\u2019intervenir \u00e0 temps.<\/p>\r\n<a href=\"https:\/\/reer-stage.reersafety.com\/ko\/modulo-r-m-a\/\"><strong>Acc\u00e9der au formulaire<\/strong><\/a>\r\n\r\n\t\t<\/div>\n\t\t\n<style>\n#col-1005671493 > .col-inner {\n  padding: 15px 15px 15px 15px;\n}\n@media (min-width:850px) {\n  #col-1005671493 > .col-inner {\n    padding: 60px 60px 60px 60px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1390967961 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\r\n\t<section class=\"section content-box-sx\" id=\"section_1358050626\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row row-collapse row-full-width align-equal\"  id=\"row-1000674013\">\r\n\r\n\n\t<div id=\"col-494961175\" class=\"col column-1 medium-6 small-12 large-6\"  >\n\t\t<div class=\"col-inner\" style=\"background-color:rgb(239, 240, 241);\" >\n\t\t\t\n\t\t\t\r\n\r\n<h2 class=\"fascia-intro-title-2 c-blue-m\">CERTIFICATIONS<\/h2>\r\n<p style=\"font-weight: 400;\">Les certifications de l\u2019entreprise sont une confirmation de la qualit\u00e9 et de l\u2019excellence de ReeR. Gr\u00e2ce \u00e0 des processus rigoureux et au respect de normes \u00e9lev\u00e9es, ReeR a obtenu des certifications qui attestent de la conformit\u00e9 r\u00e9glementaire, de l\u2019efficacit\u00e9 des processus internes et de l\u2019engagement envers la durabilit\u00e9 et la responsabilit\u00e9 sociale. .<\/p>\r\n<a href=\"https:\/\/reer-stage.reersafety.com\/en\/certifications\/\"><strong>En savoir plus<\/strong><\/a>\r\n\r\n\t\t<\/div>\n\t\t\n<style>\n#col-494961175 > .col-inner {\n  padding: 15px 15px 15px 15px;\n}\n@media (min-width:850px) {\n  #col-494961175 > .col-inner {\n    padding: 60px 60px 60px 60px;\n  }\n}\n<\/style>\n\t<\/div>\n\n\t\r\n\n\t<div id=\"col-736154677\" class=\"col column-2 medium-6 small-12 large-6\"  >\n\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_526115572\">\n\t\t<a class=\"\" href=\"https:\/\/reer-stage.reersafety.com\/en\/certifications\/\"  >\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img width=\"960\" height=\"733\" src=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03.jpg\" class=\"attachment-large size-large\" alt=\"Production department people\" decoding=\"async\" loading=\"lazy\" srcset=\"https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03.jpg 960w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03-300x229.jpg 300w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03-768x586.jpg 768w, https:\/\/reer-stage.reersafety.com\/wp-content\/uploads\/2023\/06\/support-03-510x389.jpg 510w\" sizes=\"(max-width: 960px) 100vw, 960px\" title=\"Production department people\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_526115572 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\r\n\r\n\r\n\t\t<\/div>\n\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1358050626 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\r\n\t<div id=\"gap-1056765749\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1056765749 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"inline_featured_image":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Assistance Technique et FAQ - Support Client | ReeR<\/title>\n<meta name=\"description\" content=\"Obtenez une assistance technique personnalis\u00e9e chez ReeR Safety. Explorez nos FAQ et ressources pour des solutions rapides et efficaces.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assistance Technique et FAQ - Support Client | ReeR\" \/>\n<meta property=\"og:description\" content=\"Obtenez une assistance technique personnalis\u00e9e chez ReeR Safety. 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